More Than A Funnel

Privacy Policy & Terms of Service

This policy is for More Than A Funnel and its sub-brands including Funnel By Friday, MarTech Help, and any other branded event, campaign, or initiative owned and operated by Benjamin Stewart.INFORMATION WE COLLECTInformation you provide to us: We collect personal information when you voluntarily provide us with such information in the course of using our website or services. For example, when you register to use our free or paid services, we may collect your name, email address, organization information, and billing details. We also collect personal information from you when you subscribe to our newsletter, register for an event, or respond to a survey. If you make an enquiry through our website, or contact us in any other way, we will keep a copy of your communications with us.Information we collect when you do business with us: We may process your personal information when you do business with us – for example, as a customer or prospective customer, or as a vendor, supplier, consultant, or other third party. For example, we may hold your business contact information and financial account information (if any) and other communications you have with us for the purposes of maintaining our business relations with you.Information we automatically collect: We may also collect certain technical information by automatic means when you visit our website, such as IP address, browser type and operating system, referring URLs, your use of our website, and other clickstream data. We collect this information automatically through the use of various technologies, such as cookies.MEDIAIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.COOKIESIf you fill out a form on this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.We will also set up several cookies to save your contact information such as name, email address, and phone number so that data can be repopulated in future forms to save you time. If you login to this website we will also setup cookies to store login information to authenticate your access and make future login attempts easier.EMBEDDED CONTENT FROM OTHER WEBSITESPages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.Who we share your data with
We do not sell visitor data to third parties. If you request a password reset, your IP address will be included in the reset email.How long we retain your data
If you submit content to this website, the content and its metadata are retained indefinitely.For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.What rights you have over your data
If you have an account on this site, or have submitted content, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.WHERE YOUR DATA IS SENTIntegrated tools: The following list of third-party tools and services may be used to enhance the user experience on this website and may collect visitor information in the process: Kit, ThriveCart, Stripe, ActiveCampaign, ConvertBox, Zapier, Make, BDOW, TidyCal, Calendly, Systeme, Meta, Google.The list above is representative and not intended to be exhaustive.SMS/TEXT COMMUNICATIONFor events such as workshops, meetings, or conferences both online and in-person we may offer SMS text message reminders. We will also occasionally reach out with helpful resources, questions, and offers via SMS text message.

  • You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  • If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

  • For privacy-related inquiries, please refer to our privacy policy on this page (https://privacy.morethanafunnel.com/).

FULFILLMENT & REFUNDSUnless otherwise noted, all sales are final. If you believe your service or product was not accurately represented before completing the sale, or if you receive a physical product with defects not caused by shipping or user error, please email [email protected] and we will review your refund request on a case-by-case basis. Additional shipping fees may apply to refunded orders of physical products.Many services offered on this website are digital, on-demand resources. Unless otherwise noted you will receive access information via the email address you provided at the time or registration or purchase within 24 hours of submission. If do not receive access information within that window please email [email protected] and we will assist you.Unless otherwise noted at the onset of a service agreement, cancellation of a service agreement requires written notice no less than 30 days before cancellation. Please submit all cancellation requests to [email protected].For physical products purchased through this website, we will ship your orders using standard delivery service within 3-5 business days of your purchase. In the event an order cannot be fulfilled in that timeline we will contact you via the email address provided at checkout. If you have any questions about an online order please contact us using [email protected].